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FAQ

 

Payment : We are currently accepting payment for purchases through Paypal. Please contact us with any questions or issues in regards to the payment method and we will do what we can to accommodate reasonable requests.
 
Shipping Schedule : We're a small company! Shipments are currently being sent out once or twice a week. If you have questions regarding the next shipping date, please feel free to ask us!

International Orders : We are located in Chicago, Illinois, USA. For questions regarding customs, please consult the United States Post Office website for the most current rules and regulations.

Shipping Calculator : To estimate your shipping costs, please add the items you wish to purchase to your shopping cart.  In the shopping cart screen, you will be able to input your desination address for an estimate of costs.  You'll have a few choices, which are available for selection at checkout.
 
Privacy : We're not going to do anything evil with your email addresses or contact information.  Our newsletters aren't terribly constant, we won't give your email address to anyone, etc.

Contacting Us : You can fill out the Contact Us form or email us at info at catalytic-sound.com.  We will return emails in 24-48 hours.

Promotional Materials : We are not able to provide promotional materials.  Please contact the label directly.